Becoming an effective compliance officer: Thoughts from HCCA President, Al Josephs

by Catherine Hubbard, MA, Contributing Editor

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In this article, Catherine Hubbard, a reporter in CCH Incorporated's Washington, D.C. office, talks with the HCCA president about what it takes to become an effective compliance officer.

In this article, Catherine Hubbard, a reporter in CCH Incorporated's Washington, D.C. office, talks with the HCCA president about what it takes to become an effective compliance officer.

One of the biggest assets for compliance professionals, regardless of their work experience or educational background, is their ability to work well with others. "That is a have to have asset," according to Health Care Compliance Association (HCCA) president Al Josephs, who is the corporate compliance director for Hillcrest Health System, Waco, Texas. "If you take on the position as a sheriff, you’re going to be very ineffective, but if you look to be a collaborator or facilitator, that’s what this position calls for," he said during a recent interview.

Compliance officers must understand the structure of their organization, determine specific areas they need to watch and create a strong internal network, Josephs said. "You have to have a blueprint of the organization and know where you need to have circuit breakers," he advised.

Establishing and maintaining key contacts in the organization is an important talent of successful compliance officers. "You have to make sure you develop those and cultivate them so that there’s good communication," Josephs said. "If you can work with people, ...

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